UX Designer - AI Experiences (m/f/d)
TOPdesk Deutschland GmbH sucht: UX Designer - AI Experiences (m/f/d) in Kaiserslautern. Die Stelle ist als Vollzeit, Homeoffice möglich ausgeschrieben. veröffentlicht am 01.10.2026.
- Arbeitgeber
- TOPdesk Deutschland GmbH
- Ort
- Kaiserslautern
- Beschäftigungsart
- Vollzeit, Homeoffice möglich
- Veröffentlicht
- 01.10.2026
Aufgaben und Anforderungen: UX Designer - AI Experiences (m/f/d) bei TOPdesk Deutschland GmbH
TOPdesk is an international software company specializing in service management with 700 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are looking for a UX Designer (AI) (m/f/d).
Your environment
At TOPdesk's headquarters in Kaiserslautern! As a UX Designer, you'll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platforms. You'll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.
Aufgaben
- Rapid prototyping, testing and refinement of new AI-powered concepts and product experiences, such as the creation and governance of AI agents, turning emerging AI capabilities into valuable solutions for real customer problems
- Responsibility for the entire design process from initial discovery to final delivery
- Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
- Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
- Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
- Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
- Validation and refinement of designs through feedback gathering, usability testing, and data analysis
- Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
- Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
- Contribution to raising UX maturity and improving design processes across the organization
- Continuous monitoring of emerging trends, tools, and best practices within the UX field
Profil
- You have 5+ years of professional experience in UX design (medior/senior capacity)
- You have a bachelor's degree or vocational qualification in design, HCI, or a related field
- You have hands-on experience designing and shippig AI-powered features or products that are used by real customers
- You have shipped and measured the success of AI-powered feature from a human-centered design perspective
- You can advise other designers on best practices for designing and evaluating AI features, based on your learned experience
- Your portfolio includes at least one shipped AI-powered product experience and clearly demonstrates your role, design decisions, learnings, and impact
- You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma and/or vibe coding
- You have experience working with or contributing to design systems
- You can validate designs through research, usability testing, and feedback
- You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers
- You are proficient in English, ensuring clear communication across teams
- You are passionate about accessibility, inclusivity, and solving complex design challenges
- You have a proactive mindset and a drive for continuous improvement
Wir bieten
- Permanent employment contract and 30 days of annual vacation
- Pleasant working atmosphere with flat hierarchies
- Open working atmosphere in an international environment
- Flexible working hours within a modern working environment
- Possibility to work remotely
- Well-founded onboarding by a buddy
- Time for individual training opportunities to further develop your personal strengths
- Joint employee events and team building measures
- Employee subsidy for gym membership
- Company health measures such as health days or fresh fruit
- Free drinks (coffee, tea, water)
- Gifts on special occasions, e.g. anniversary
- Monthly tax-free payment in the form of a Mastercard
- Possibility of time off (sabbatical)
- Quality time together (table football, table tennis table, massage chair)
- Corporate benefits
- Vacation bonus
Herkunft dieser Stellenanzeige
Diese Stellenanzeige wurde von stepstone übernommen und erscheint auf Jobbörse Regional. Die ursprüngliche Ausschreibung steht unter https://www.stepstone.de/job/13645554/application/redirection?locale=de_DE.